Frequently Asked Questions

Click here to view the entire Dermalogica SkinStudy User Guide.
Dermalogica Education provides an easy to navigate learning experience, SkinStudy. This modern platform provides the standard of education and business support you expect from Dermalogica.  Book workshops, take online course, view on-demand content, download your workshop notes, view service protocols, training videos and so much more!

Log in to the SkinStudy and go to My Workshops. Click on the details button next to the name of the workshop you are looking for.  The page that opens will contain a link 15 minutes prior to the start of the D Streaming workshop.   Please contact the Education Team at 888.29.CLASS (25277) or use the support button chat on the bottom left corner of the page for additional assistance.

If your workshop offers notes, you can find these in  SkinStudy. Log-in to your SkinStudy dasboard, Under My Workshops, click on the details button of the workshop you are looking for.  Select workshop materials to find class notes. If you are still having challenges, please contact the Education Team at 888.29.CLASS (25277) or at [email protected].

To have full access to the class, we recommend downloading the Zoom app. Once downloaded, future classes are just a click away. You can download the Zoom app via www.zoom.us/download. If the D Streaming class stops working, log out of zoom and log back in. For technical issues call If you have additional technical issues, Zoom can assist you by visiting https://support.zoom.us/ and clicking on the chat button or by calling 1.888.799.9666 ext. 2.

This means that the instructor has not launched the class yet in Zoom. Once the instructor launches the workshop, your screen will change over. Workshops will normally be launched 5 minutes prior to the start time.

You will receive a unique digital badge for each workshop you attend via in-person, online and D Streaming. To view or download digital badges and workshop certificates, visit Credly.com and create a personal account. Note that we do not offer certificates for innovation events.

Hard copy certificates will be provided for the following completions:

• Certified and Specialist upon request
• Expert
• LuminFusion
• Pro NanoInfusion
• Pro Microneedling
• Pro Dermaplaning

If you have completed the Expert Program via D Streaming, the expected arrival time is 4-6 weeks after you’ve completed the final workshop in the tier.

You can find all educational resources by visiting the SkinStudy library from the top of your dashboard.